Frequently Asked Questions

When will I receive my order?

  • Orders are generally dispatched the following working day. Orders received on Friday will be sent out on Monday.
  • UK orders are sent by Royal Mail First Class and usually arrive within 1-2 days. Rarely the delivery can take up to 7 days.
  • International orders are sent out by Royal Mail Airmail and will generally take 3-5 days to arrive within the EU and 5-10 days in the rest of the world.

Please note we cannot be held responsible for delays in the post.

Can I collect my order in person?

Although we do not have a brick and mortar shop it is possible to collect your order from Kidderminster, Worcestershire if previously agreed. Please contact us before ordering.